I'm not sure why my account is suspended.

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    Katrina L Alexander 
    Asked on February 12, 2021 at 10:01 PM

    I'm not sure why my account is suspended.
    Please advise.

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    Jed_C
    Answered on February 13, 2021 at 04:52 AM

    We apologize for the inconvenience.

    Upon checking, it looks like your account is already active. Can you please try logging in to your account and let us know if you need further help?

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    Katrina  
    Answered on February 13, 2021 at 07:42 AM
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    Mike_G
    Answered on February 13, 2021 at 08:11 AM

    Thank you for the additional information. Please allow us some time to check the account that the form you linked is under. We will get back to you on this ticket as soon as possible.

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    Mike_G
    Answered on February 13, 2021 at 08:27 AM

    We would like to apologize for any inconvenience. Your account was suspended due to suspected phishing activity. We have reviewed the forms in your account and we did not find anything that would be enough to keep your account in that status. Your account has now been reactivated and you should be able to log in to your account.

    Feel free to let us know if you need any further assistance.