Save and continue option

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    Arrowsmith_Claire
    Asked on February 13, 2021 at 06:51 AM

    Hello, I am new to jotforms and I've had a problem with a client hitting submit too soon while completing the form on her phone. She found she could not go back to complete it. Is there a way I can amend this in settings? I have a fairly lengthy form and therefore I suspect this will come up a lot when people haven't got all the info to hand.

    thank you

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    Sam_G
    Answered on February 13, 2021 at 07:39 AM

    Hi Arrowsmith_Claire,

    You may use our save and continue later option.

    What "Save & Continue Later" does basically is to create a session, where user input is saved thus creating a link for them to open at a later time.

    Kindly check these guides:

    https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    https://www.jotform.com/help/97-Deprecated-How-to-Save-Forms-and-Continue-Later

    Let us know if you need further assistance.