Not All Fields are Showing in PDF Download

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    AdvoCatRescue
    Asked on February 13, 2021 at 08:25 PM

    We have a form and when it's downloaded to PDF not all the data is being included.

    This is the form https://www.jotform.com/advocatrescue/records

    For instance, in the attached Screenshot, the microchip and the history didn't appear on the downloaded PDF also attached.

    It seems that fields that were added or edited after the form was originally created are missing.

    How can we have all used fields populate to PDF?


    Screenshot
  • Profile Image
    Vick_W
    Answered on February 13, 2021 at 11:33 PM

    Hi team,

    You can create a new PDF document and it will have all the fields that you currently have in your form.

    1613277172_6028a7f4e8780_

    Please try it and let us know if you need further assistance.

    Thanks

  • Profile Image
    AdvoCatRescue
    Answered on February 16, 2021 at 02:57 PM

    Thank you. How do I find that PDF Editor modulte and new PDF tab?

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    VincentJay
    Answered on February 16, 2021 at 07:02 PM

    Hi,

    Here's a screencast on how to open the PDF editor and creating a new PDF document:

    1613520044_602c5cac538a5_rbrt5554.gif

    Please try it and let us know if you need further help. Thank you!