My Jot form isn't Working

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    Eric Barrow 
    Asked on February 14, 2021 at 12:54 AM

    I've been trying to use my jot form and I'm unable to do so. I really need this form for my business can someone please explain to me what's going on. I would like this issue fixed immediately.

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    gerardw
    Answered on February 14, 2021 at 06:28 AM

    It seems that your account has been auto suspended.

    This is due to the form https://form.jotform.com/203014274433141 which is collecting login credentials on the form:

    1613302063_6029092f21d08_1402_8.png

    This is flagged as phishing as per our Terms.

    We will need to delete these fields on your form and only then can we activate your account.

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    Barrow_Eric
    Answered on February 14, 2021 at 09:22 AM
    Is there any way I can get my form back up and running
    ...
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    Kenneth_C
    Answered on February 14, 2021 at 10:27 AM

    Hi there,

    "We will need to delete these fields on your form and only then can we activate your account."

    As my colleague mentioned above, this has to be executed to reactivate the account or have the offensive forms deleted.

    Do we have your permission to do so?

    Awaiting your response.

    Best.

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    Barrow_Eric
    Answered on February 14, 2021 at 08:11 PM
    I deleted the form all together. Can my jot form be activated now
    ...
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    gerardw
    Answered on February 14, 2021 at 10:47 PM

    Thanks for the update. I have now activated your account.