What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form submissions limit

    Asked by Steven on November 10, 2013 at 07:35 PM

    Form submissions limit are mentioned with the plans. Does that mean I will still get submissions via email notification and it will not save in jotform database or after that limit my form will stop working espicially with the free plan?

    Submissions submissions limit JotForm email email notification
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    Answered by fivetownhoopdreams on November 10, 2013 at 08:27 PM

    No - after the limit you are done until the next month.

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    JotForm Support

    Answered by ashwin_d on November 10, 2013 at 10:16 PM

    Hello Steven,

    In free plan, you can receive up to 100 non-secure, 10 SSL/secure and 10 payment submissions. You are also allocated with 100 MB upload storage space. If any of these limits are reached, your account will be over quota and all your forms will be disabled. Your form users will not be able to submit form.

    To re-activate your account you will have to upgrade to paid plan or wait for the first day of next month when the submission counters are reset.

    Hope this answers your question.

    Do get back to us if you have any questions. We are happy to help.

    Thank you!