What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    When I try to use "enable code" on my website. A message says " Form ID did not match. Form ID: Form Name: 33135334878863" how

    Asked by atownvolleybowl on November 10, 2013 at 10:00 PM
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    JotForm Support

    Answered by EltonCris on November 11, 2013 at 01:29 AM


    On your form embed code please check the form domain, it should be jotform.co since according to your user profile where form domains are based, your forms should have jotform.co domain. 

    Example on your embed code.

    <script type="text/javascript" src="//form.jotform.co/jsform/33135334878863"></script>

    If the problem still persist, let us know the website URL where you've embedded your form so we can check the source code in depth.

    Thank you!

  • Profile Image

    Answered by Radojko  on November 26, 2016 at 05:25 AM

    i n

    eed for my site to create new user code...for user personal documents,bank cards,any documents...
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    JotForm Developer

    Answered by Helen on November 26, 2016 at 05:51 AM


    I moved your question to another thread. You can follow it via this link: https://www.jotform.com/answers/998012

    If you have any questions or issue, feel free contact us.