I cannot get my jotform to load correctly in Website Builder 7 on godaddy.com

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    Jmax24
    Asked on November 10, 2013 at 10:23 PM

    I have tried a number of ways of embeding my jotform on my godaddy.com hosted website. I am curently using website builder v7.0.58  the only thing that works is using the source code but then the formatting is all messed up. Is there a way to add the jotform and keep the formatting?

     

    below is the site I will add the form to but the correct page is currently being built...since i am trying to fix this issue.

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    Welvin
    Answered on November 11, 2013 at 01:44 AM

    Hi,

    How the iFrame Codes with the Script Tags remove? Have you tried that? Please try it. For example, our iframe method consist of the following codes:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//www.jotform.us/form/33068824731153" frameborder="0" style="width:100%; height:2846px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

     

    You just need to remove the script tags in red color. So it becomes:

    <iframe id="JotFormIFrame" allowtransparency="true" src="//www.jotform.us/form/33068824731153" frameborder="0" style="width:100%; height:2846px; border:none;" scrolling="no"></iframe>

     

    See if this resolve the issue. If yes, I would suggest doing the same to the other forms you have.

    Thanks

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    Jmax24
    Answered on November 11, 2013 at 10:08 AM

    I tried that and it did not work. The HTML box still showed up blank.

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    Welvin
    Answered on November 11, 2013 at 12:35 PM

    Hi,

    I'm sorry because I'm not able to test GoDaddy Website Builder. I've search around the web and found this Forum Topic from GoDaddy, this might help you resolve the issue:

    -http://support.godaddy.com/groups/website-builder/forum/topic/add-custom-html-to-new-website-builder-v7

    -http://support.godaddy.com/groups/website-builder/forum/topic/inserting-excel-html-code

    If none of these is helping you, please do let us know and we'll try our best to search further. I would also suggest contacting GoDaddy Support: http://support.godaddy.com/groups/website-builder/forum/.

    Thanks

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    cherokeeolarte
    Answered on November 05, 2014 at 12:12 PM

    the reason could be the SSL - if you enabled SSL, you will need to use secure forms with JotForm - which if you have the free account is limited to 10 per month.