What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot get my jotform to load correctly in Website Builder 7 on godaddy.com

    Asked by Jmax24 on November 10, 2013 at 10:23 PM

    I have tried a number of ways of embeding my jotform on my godaddy.com hosted website. I am curently using website builder v7.0.58  the only thing that works is using the source code but then the formatting is all messed up. Is there a way to add the jotform and keep the formatting?

     

    below is the site I will add the form to but the correct page is currently being built...since i am trying to fix this issue.

    Page URL:
    bountifulaau.com

    JotForm builder source site
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    JotForm Support

    Answered by Welvin on November 11, 2013 at 01:44 AM

    Hi,

    How the iFrame Codes with the Script Tags remove? Have you tried that? Please try it. For example, our iframe method consist of the following codes:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//www.jotform.us/form/33068824731153" frameborder="0" style="width:100%; height:2846px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

     

    You just need to remove the script tags in red color. So it becomes:

    <iframe id="JotFormIFrame" allowtransparency="true" src="//www.jotform.us/form/33068824731153" frameborder="0" style="width:100%; height:2846px; border:none;" scrolling="no"></iframe>

     

    See if this resolve the issue. If yes, I would suggest doing the same to the other forms you have.

    Thanks

  • Profile Image

    Answered by Jmax24 on November 11, 2013 at 10:08 AM

    I tried that and it did not work. The HTML box still showed up blank.

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    JotForm Support

    Answered by Welvin on November 11, 2013 at 12:35 PM

    Hi,

    I'm sorry because I'm not able to test GoDaddy Website Builder. I've search around the web and found this Forum Topic from GoDaddy, this might help you resolve the issue:

    -http://support.godaddy.com/groups/website-builder/forum/topic/add-custom-html-to-new-website-builder-v7

    -http://support.godaddy.com/groups/website-builder/forum/topic/inserting-excel-html-code

    If none of these is helping you, please do let us know and we'll try our best to search further. I would also suggest contacting GoDaddy Support: http://support.godaddy.com/groups/website-builder/forum/.

    Thanks

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    Answered by cherokeeolarte on November 05, 2014 at 12:12 PM

    the reason could be the SSL - if you enabled SSL, you will need to use secure forms with JotForm - which if you have the free account is limited to 10 per month.