My form has gone down less than a day before the deadline

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    Ross 
    Asked on February 14, 2021 at 06:47 PM

    Hi there,

    My Jotform has gone down and it's the day of our deadline...

    Can you help? It's not even letting me back into our account?

    Our account is hello@dibbytheatre.org and the form link is https://form.jotform.com/210273221428041


    Thanks,

    Ross

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    Jessica_H
    Answered on February 15, 2021 at 12:02 AM

    Hi Ross, thank you for reaching us.

    It appears your account has been suspended. Kindly allow me some time to get in touch with our reviewer team. We will notify you through this ticket soon.

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    Jessica_H
    Answered on February 15, 2021 at 09:28 AM

    Hi Ross, thank you for the wait.

    We apologize for this inconvenience. Our system has mistakenly suspended your form and account. Our team has reactivated your form and account. Kindly try to log in and let us know if you encounter any issues.