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Penelope SnowAsked on February 14, 2021 at 10:14 PM
I get the invitation to make my forms HIPAA safe over and over do I need to do this after I complete any new form that I want HIPAA safe? I do want all my forms to be HIPAA safe. Oh, also I can’t figure out how to enter my key did I create this? The step of a key is not something that seems to repeat so I’m confused about that... can you explain how often I need to do that sign up and why it keeps coming up-thank you!
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Richie JotForm SupportReplied on February 15, 2021 at 4:03 AM
Please note that if you enable HIPAA in your account, all your forms would be under HIPAA.
To clarify, you're trying to upgrade to HIPAA however, it is not working.
May we know if you want to enable form encryption in your forms?
Once your account is under HIPAA, your forms are encrypted by default.
For more information regarding HIPAA, kindly check this article https://www.jotform.com/hipaa/faq/.