Autoresponder not sending after successful PayPal payment

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    Walsh_David
    Asked on February 15, 2021 at 12:14 AM

    Hello,

    I have been creating forms to be used at our Dog club, one of the forms:

    https://form.jotform.com/210446378594060

    has conditions in there that will allow for a paypal payment is certain boxes are selected. I have tested all the functionality of the form and all seems to be working fine until we need to do a PayPal payment, the payment goes through successfully, but the autoresponder e-mail is not sent out.

    The email is sent out on all the other tests, any ideas on why this is not sending the e-mail


    David

  • Profile Image
    ashwin_d
    Answered on February 15, 2021 at 03:20 AM

    It seems you have created one more thread for the same question, and we have to respond to you in the following thread: https://www.jotform.com/answers/2897965