What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Tracking form edits after submission

    Asked by jdlebon on November 11, 2013 at 05:11 AM

    Hi,

     

    Once a form has been submitted and then 'edited' by the recipient it overwrites the originally submitted content. Is there a way to tack/view all the submitted edits made to a form?

     

    Thanks

    J

    tracking recipient content thanks
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    Answered by jdlebon on November 11, 2013 at 08:09 AM

    I've solved it. I created an auto email to me (which is then auto-filed in Outlook), these e-mails provide the evidence trail I need.

    It would be useful though to be able to have the functionality in JotForm so all edits were just recorded in another line in the Excel spreadsheet.

    J

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    JotForm Support

    Answered by jonathan on November 11, 2013 at 10:21 AM

    Hi,

    Thank you for taking the time to update us although were delayed in responding.

    As you have found out already, the Edit indeed updates the record itself and does not keeps historical data. Although I am not also knowledgeable on the exact reason why it is like that, one think you can understand immediately is -- its probably the cost and maintenance. If the service provider were to keep historical data, it will then require more resources for accomodation.

    And yes, you can use the e-mail submission data as the original copy of data. The edited data can then be capture on the submission page.

    Please inform us anytime should you have further concern.

    Thanks.