- martnanAsked on November 11, 2013 at 05:30 AM
My email address is on your BOUNCE LIST. Can you please remove me?
- JotForm Supportashwin_dAnswered on November 11, 2013 at 06:03 AM
Upon checking I found that your email address firstname.lastname@example.org is in our bounce list for following reason:
email@example.com is IN the bounce list
Reason(s) : 5.3.0 - Other mail system problem 554-'Transaction rejected (id=3D524ABFC91=
10C0015)\nPlease provide the above transaction id and email details to\nyou=
r mail administrator for more information'
I have removed it from our bounce it and it should be working fine now. Do try to send a test email and get back to us if the issue persists.
- parkerpacAnswered on January 31, 2017 at 03:00 PM
Is it possible to retrieve submission that were not sent due to this error?
- JotForm SupportdavidAnswered on January 31, 2017 at 03:36 PM
The submission were still forwarded to your JotForm account and can be viewed from there: