Autoresponding emails

  • Profile Image
    stemmk
    Asked on February 15, 2021 at 04:36 AM

    Hi Im using jotform to gather enrolment and after the submit form they receive autoresponding email however it is kind od confusing since these emails that people receive are from jotform not from my organisation how do I change the autorespondent for to be from my organization

  • Profile Image
    Sam_G
    Answered on February 15, 2021 at 05:38 AM

    Hi Stemmk,

    You can customize Autoresponder Emails. 

    You should click SETTINGS -> EMAILS when using form builder.

    08-18-2017-1503048239.png

    There are three sections that you can customize.

    EMAIL -> You can customize email subject, content here

    RECIPIENTS -> You can customize sender, mail address, receiver here.

    ADVANCED -> You can customize optional advanced features here.

    In order to follow detailed instructions for Autoresponder Email customization please refer to this user guide: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email