Autoresponding emails

  • stemmk
    Asked on February 15, 2021 at 4:36 AM

    Hi Im using jotform to gather enrolment and after the submit form they receive autoresponding email however it is kind od confusing since these emails that people receive are from jotform not from my organisation how do I change the autorespondent for to be from my organization

  • Sam_G
    Replied on February 15, 2021 at 5:38 AM

    Hi Stemmk,

    You can customize Autoresponder Emails. 

    You should click SETTINGS -> EMAILS when using form builder.

    08 18 2017 1503048239 Screenshot 10

    There are three sections that you can customize.

    * EMAIL -> You can customize email subject, content here

    * RECIPIENTS -> You can customize sender, mail address, receiver here.

    * ADVANCED -> You can customize optional advanced features here.

    In order to follow detailed instructions for Autoresponder Email customization please refer to this user guide: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email