cannot look at downloaded information

  • Profile Image
    TERESA Maloney Jones 
    Asked on February 15, 2021 at 08:04 AM
  • Profile Image
    Answered on February 15, 2021 at 08:28 AM

    Hi Teresa, thank you for contacting Jotform support.

    Could you please give us more details about your concern so we can assist you properly?

    Are you perhaps seeing an Error 404: Not found when viewing uploaded files? If so, kindly refer to this guide for a fix:


    If you're referring to something else, please let us know and give us more details so we can assist you better,

    Thank you.