pictures taken from form doesn't get to mail

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    TOPTEAMOLOT
    Asked on February 15, 2021 at 08:54 AM

    some help please?

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    Richie_P
    Answered on February 15, 2021 at 09:14 AM

    To clarify, the upload photos is not showing in the autoresponder email or in the notification email?

    May we know the error message shown in your email?

    The issue might be with your account privacy https://www.jotform.com/myaccount/settings.

    You may change the privacy setting and uncheck "require log-in to view uploaded files".

    1613398408_602a818887b28_require log-in

    Let us know how it goes.

  • Profile Image
    TOPTEAMOLOT
    Answered on February 17, 2021 at 04:38 AM

    ok! solved! thank you very much.

    may I ask you something else in this thread? or i have to open new one for a different question/issue?

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    Vick_W
    Answered on February 17, 2021 at 04:51 AM

    Hi there,

    If it is a related question then you are welcome to ask it here. If it is a different question then we will encourage you to open a new ticket for it.

    Thanks