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Nor Alya FarzanaAsked on February 15, 2021 at 10:23 AM
Hi,
I have tried to upload my bank transfer receipt, but unfrtunately when I click the file, it says that the file are gones. I have tried several times but the same situation still happened.
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Gaetan_BReplied on February 15, 2021 at 12:28 PM
Hello,
Thank you for reaching out.
This might be coming from the way the owner configured her form so it will prevent other users than him/her to access the files directly.
I would recommend getting in touch with the owner of the form directly to sort this out.
Do not hesitate to reach out should you need any further assistance.