Why my bank transfer receipt cannot be uploaded?

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    Nor Alya Farzana 
    Asked on February 15, 2021 at 10:23 AM

    Hi,

    I have tried to upload my bank transfer receipt, but unfrtunately when I click the file, it says that the file are gones. I have tried several times but the same situation still happened.

    Screenshot
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    Gaetan_B
    Answered on February 15, 2021 at 12:28 PM

    Hello,

    Thank you for reaching out.


    This might be coming from the way the owner configured her form so it will prevent other users than him/her to access the files directly.


    I would recommend getting in touch with the owner of the form directly to sort this out.


    Do not hesitate to reach out should you need any further assistance.