Jotform submissions won't synch with our Slack Channel

  • Lara Herrera
    Asked on February 15, 2021 at 11:05 AM

    Hi,


    We are using Slack as our messaging tool. One of our teammates integrated the jotform to one of our Slack channels. Right now it's not synching. Before, everytime we submit a jotform, it also shows up as a message in that Slack channel. Now, it hasn't been doing that, since Feb. 3. Can you help us with this? Hoping to hear from you soon. Thank you in advance.

  • Basil JotForm Support
    Replied on February 15, 2021 at 1:17 PM

    Hi,

    I do not see any forms within your account.

    Can you provide the link to your form?

    Looking forward to your reply.