Order ID Missing

  • TeamWinnebagoland
    Asked on February 15, 2021 at 11:31 AM

    Hello,


    I am getting the attached error when I try to use my PayPal Business Payment Form



    Jotform Thread 2899181 Screenshot
  • Anita_K
    Replied on February 15, 2021 at 2:06 PM

    Hi,

    we apologize for the inconvenience. Can you please give us the link to the form where this happens?

    Looking forward to your reply.

  • TeamWinnebagoland
    Replied on February 15, 2021 at 3:07 PM

    Hi Anita! Yes it is the form on lowley.com


    Thanks for looking into it!

  • Sonnyfer JotForm Support
    Replied on February 15, 2021 at 6:12 PM

    Thanks for providing the embedded form URL. I checked the form and it seems to be under the account/username mcmule45.

    I cleared the forms cache on that account, could you please try re-integrate the form to PayPal once again?

    If in case the issue persists, kindly share the console error logs so we can forward it to our developers to check further.

    Guide: How-to-get-a-console-report-from-most-common-browsers