How do I have my Approval Workflow comments sent back to the person who submitted the form?

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    Randy
    Asked on February 15, 2021 at 12:09 PM

    When I approve a form in a workflow, how do I have my comments sent back to the person who submitted the form? I also want my comments added to the tracking spreadsheet.


    Thanks,

    -Randy

  • Profile Image
    Welvin
    Answered on February 15, 2021 at 04:04 PM

    Hello Randy,

    I'm sorry, but the Approval emails/messages are not part of the Excel/CSV exports and Google Sheet integration. They're available on the Inbox page of the form only.

    If you wish to edit the form fields and send them on approval, you may consider doing our approval workflow method explained from the following guide:

    https://www.jotform.com/help/432-a-general-approach-on-building-an-approval-process-workflow

    Thanks