What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how big a file can my clients upload on my form?

    Asked by barbaraingram on November 11, 2013 at 11:47 AM

    I can't find anywhere where it tells me what the file size limitations are when I use the "submit" button on my form.  

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    JotForm Support

    Answered by ardy0689 on November 11, 2013 at 12:51 PM

    Hello. Thanks for posting your inquiry here on the forum.

    It will depend on 2 things.

    1. Your Upload field "Max File Size" that you set.


    1024 = 1MB Max File Size.

    10240 = 10MB Max File Size


    2. It will depend on our server. Our server imposes a Maximum File Size limit of 1GB per file. No matter how high you put it but if it goes beyond our imposed limit of 1GB, you will encounter errors on your form submissions.

    Please let us know if you need further inquiry or kindly open up a new thread if it is a different topic. Thank you