Can't get to Jotform Link

  • KimYong
    Asked on February 15, 2021 at 3:10 PM

    Hi, I can't get to my jot-form link, it says "Form not Found form is disabled."

    It's pre-authrization form with su****t@on****all.com.

    It does work with my cuurent email **ng@on****all.com

    Please reply me back to **ng@on****all.com

  • VincentJay
    Replied on February 15, 2021 at 7:36 PM

    If you're referring to this form: https://www.jotform.com/form/210441323114033

    It is suspended because the form is collecting credit card information. I removed the guilty fields so I can activate your account. Please check it again and let us know if you need further help.

    Please check our terms to avoid getting suspended again. https://www.jotform.com/terms/