Forms Gone!

  • Kastasha Coleman
    Asked on February 15, 2021 at 4:05 PM

    Hello, I am a paying client with a business to run, for some reason, I am unable to view my old forms. I have used 6 forms thus far and they're no where to be found in jotform when i log in. I know it's here somewhere. Please assist

  • Girish JotForm Support
    Replied on February 15, 2021 at 8:09 PM

    Hello,

    The email address that you have used to log this ticket belongs to a Free account that was created only today.

    Could you let us know your JotForm account username or email address that has a paid subscription?