Business Associates Agreement

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    Asked on February 15, 2021 at 04:12 PM

    When enrolling I read that I could request a Business Associates Agreement from Jotform as our information would need to be HIPAA Compliant and secure.

    Is this something I can request here to be emailed to me or how do I obtain that for my records?

    Thank you

    Shannon Reed

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    Answered on February 15, 2021 at 08:41 PM

    Hi there,

    Jotform's BAA is automatically generated during upgrading to HIPAA Compliance and sent to your email once the upgrade operation is completed, with a HIPAA Welcome Email.

    I can see that you've already enabled HIPAA on your account, and I assume you haven't received any BAA via email. If so, you can request the BAA by filling out this request form

    I hope this helps. Let us know if you need any further assistance.