ORDERID is missing error

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    TeamWinnebagoland
    Asked on February 15, 2021 at 06:00 PM

    Hi Sonnyfer,


    I did try to disconnect and reconnect my PayPal integration but it is still not working. What should I try next?


    Thank you!

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    Sonnyfer
    Answered on February 15, 2021 at 06:05 PM

    Sorry, I just noticed that you have opened a ticket for this concern. To avoid further confusions, I'll be responding to you here instead.

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    TeamWinnebagoland
    Answered on February 16, 2021 at 03:47 PM

    Hi Sonnyfer,


    My form does say it is connected to PayPal but still isn't working. I disconnected and reconnected it but no luck. This could have to do with form encryption, the Jotform plugin, or the fact that my site is now secure and was not before. What should I try next?


    Thanks!

  • Profile Image
    Sonnyfer
    Answered on February 16, 2021 at 06:05 PM

    Sorry about that. To troubleshoot further, could you please try completely removing the PayPal integration and add it back?

    1613516644_602c4f6431f5a_

    In case the issue persists, kindly share the console logs so we can forward them to our developers.

    Guide: How-to-get-a-console-report-from-most-common-browsers