Only accept images that are paid for

  • Profile Image
    Meninoartscenter
    Asked on February 15, 2021 at 07:30 PM
    Also, we are accepting payment for submissions through PayPal. We had issues with our most recent call for "Personal Space: Self Portraits" where images came through but they were not paid for. Is there a way to guarantee only those images that are paid for come into the system? For example the first line of images in this call were not paid for.
  • Profile Image
    Cecile_A
    Answered on February 15, 2021 at 07:56 PM

    Hello again,

    I found four forms related to Personal Space: Self Portraits. Can you please confirm if you are referring to this form? -> https://www.jotform.com/form/210355923827054

    Looking forward to your reply.

    Thank you.

  • Profile Image
    Meninoartscenter
    Answered on February 17, 2021 at 10:54 AM

    That is the correct form, thanks.


  • Profile Image
    Nik_M
    Answered on February 17, 2021 at 01:15 PM

    Can you please explain your workflow and tell us how are the users paying for images they are uploading? The payment form you provide has only the following 2 products.

    1613584970_602d5a4adc8d7_products.PNG

    If you want to charge the user for images they uploaded, you will need to add an additional field for each file upload filed and set a condition to pass 1 to that field when the file is uploaded, which conditional logic. You will then have to perform a calculation and pass it to the payment field.

    1613585587_602d5cb3d1f7c_upload.PNG

    1613585596_602d5cbc2dbb4_calc.PNG

    Related Guides:

    How to Insert Text or Calculation into a Field Using Conditional Logic

    How to Perform Form Calculation Using a Widget

    How to Pass a Calculation to a Payment Field

    Demo form: https://form.jotform.com/210474962799067

    Fields Upload 1, Upload 2, and Upload 3 can be hidden.

    Related Guide: How to Hide Form Fields

  • Profile Image
    Meninoartscenter
    Answered on February 22, 2021 at 05:35 PM

    Submitters can enter up to three images, but they will pay the same rate whether they submit one image or two or three.


    We are using PayPal for payment.


    Is there a way to have them go to pay with PayPal first and then submit the form with image(s) uploaded?

  • Profile Image
    Cecile_A
    Answered on February 22, 2021 at 06:53 PM

    Thank you for the clarification.

    Kindly set Submission Fee as Required.

    1614037951_603443bf05831_13.png

    If the issue persists, kindly let us know.