Showing as not secure

  • Jacob_Cass
    Asked on February 15, 2021 at 7:34 PM

    Hello, for some reason my form makes the site show as not secure?

    http://www.vitraaesthetics.com/covid/

    Why? Thanks!

    Page URL: http://www.vitraaesthetics.com/covid/
  • Vick_W Jotform Support
    Replied on February 15, 2021 at 10:37 PM

    Hi Jacob,

    Can you please embed your form using the iFrame embed method. Please follow the instructions in the guide below to find the Iframe embed code for your form.

    https://www.jotform.com/help/148-getting-the-form-iframe-code

    Let us know if the issue persists.

    Thanks

  • Jacob_Cass
    Replied on February 15, 2021 at 11:22 PM
    Thanks, this worked.
    Jacob Cass
    *Brand Consultant*
    JUST Creative
    jacob@justcreative.com
    justcreative.com
    Sydney, Australia
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  • Jacob_Cass
    Replied on February 15, 2021 at 11:33 PM
    Actually, no sorry it is still saying not secure:
    http://www.vitraaesthetics.com/covid/
    Jacob Cass
    *Brand Consultant*
    JUST Creative
    jacob@justcreative.com
    justcreative.com
    Sydney, Australia
    Join our Newsletter
    ...
  • Vick_W Jotform Support
    Replied on February 16, 2021 at 1:18 AM

    Hi Jacob,

    Can you please embed the form using the iFrame part of the code only. 

    <iframe
    
      id="JotFormIFrame-210387788742872"
    
      title="Coronavirus Screening Form"
    
      onload="window.parent.scrollTo(0,0)"
    
      allowtransparency="true"
    
      allowfullscreen="true"
    
      allow="geolocation; microphone; camera"
    
      src="https://form.jotform.com/210387788742872"
    
      frameborder="0"
    
      style="
    
      min-width: 100%;
    
      height:539px;
    
      border:none;"
    
      scrolling="no"
    
    >
    
    </iframe>

    Please try it and let us know if the issue persists.

    Thanks

  • Jacob_Cass
    Replied on February 16, 2021 at 4:22 AM
    No it still says not secure :(
    Jacob Cass
    *Brand Consultant*
    JUST Creative
    jacob@justcreative.com
    justcreative.com
    Sydney, Australia
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  • Jacob_Cass
    Replied on February 16, 2021 at 4:33 AM
    Also now the whole form does not show?
    Jacob Cass
    *Brand Consultant*
    JUST Creative
    jacob@justcreative.com
    justcreative.com
    Sydney, Australia
    Join our Newsletter
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  • Rehan Support Team Lead
    Replied on February 16, 2021 at 4:58 AM

    Greetings Jacob,

    I can see the secure lock on the specified page now.

    1613469405 602b96dd2a816 Screenshot 10

    Are you still unable to see it? Can you please clear your website cache? Then please check again.

    Thanks

  • Jacob_Cass
    Replied on February 16, 2021 at 5:22 PM
    I started new private windows and it says not secure:
    https://www.dropbox.com/s/no2eyteugku8ltr/Screen%20Shot%202021-02-17%20at%209.18.40%20am.png?dl=0
    Jacob Cass
    *Brand Consultant*
    JUST Creative
    jacob@justcreative.com
    justcreative.com
    Sydney, Australia
    Join our Newsletter
    ...
  • Vick_W Jotform Support
    Replied on February 16, 2021 at 8:54 PM

    Hi Jacob,

    Please try opening the following URL and you should be able to see the secure lock.

    https://www.vitraaesthetics.com/covid/

    1613526873 602c77594eead Screenshot 10

    Thanks

  • Jacob_Cass
    Replied on February 17, 2021 at 1:22 AM
    Thank you
    Jacob Cass
    *Brand Consultant*
    JUST Creative
    jacob@justcreative.com
    justcreative.com
    Sydney, Australia
    Join our Newsletter
    ...