Showing as not secure

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    Jacob_Cass
    Asked on February 15, 2021 at 07:34 PM

    Hello, for some reason my form makes the site show as not secure?

    http://www.vitraaesthetics.com/covid/

    Why? Thanks!

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    Vick_W
    Answered on February 15, 2021 at 10:37 PM

    Hi Jacob,

    Can you please embed your form using the iFrame embed method. Please follow the instructions in the guide below to find the Iframe embed code for your form.

    https://www.jotform.com/help/148-getting-the-form-iframe-code

    Let us know if the issue persists.

    Thanks

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    Jacob_Cass
    Answered on February 15, 2021 at 11:22 PM
    Thanks, this worked.
    Jacob Cass
    *Brand Consultant*
    JUST Creative
    jacob@justcreative.com
    justcreative.com
    Sydney, Australia
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  • Profile Image
    Jacob_Cass
    Answered on February 15, 2021 at 11:33 PM
    Actually, no sorry it is still saying not secure:
    http://www.vitraaesthetics.com/covid/
    Jacob Cass
    *Brand Consultant*
    JUST Creative
    jacob@justcreative.com
    justcreative.com
    Sydney, Australia
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    Vick_W
    Answered on February 16, 2021 at 01:18 AM

    Hi Jacob,

    Can you please embed the form using the iFrame part of the code only.

    <iframe
          id="JotFormIFrame-210387788742872"
          title="Coronavirus Screening Form"
          onload="window.parent.scrollTo(0,0)"
          allowtransparency="true"
          allowfullscreen="true"
          allow="geolocation; microphone; camera"
          src="https://form.jotform.com/210387788742872"
          frameborder="0"
          style="
          min-width: 100%;
          height:539px;
          border:none;"

          scrolling="no"
        >

        </iframe>

    Please try it and let us know if the issue persists.

    Thanks

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    Jacob_Cass
    Answered on February 16, 2021 at 04:22 AM
    No it still says not secure :(
    Jacob Cass
    *Brand Consultant*
    JUST Creative
    jacob@justcreative.com
    justcreative.com
    Sydney, Australia
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    Jacob_Cass
    Answered on February 16, 2021 at 04:33 AM
    Also now the whole form does not show?
    Jacob Cass
    *Brand Consultant*
    JUST Creative
    jacob@justcreative.com
    justcreative.com
    Sydney, Australia
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    Rehan_F
    Answered on February 16, 2021 at 04:58 AM

    Greetings Jacob,

    I can see the secure lock on the specified page now.

    1613469405_602b96dd2a816_

    Are you still unable to see it? Can you please clear your website cache? Then please check again.

    Thanks

  • Profile Image
    Jacob_Cass
    Answered on February 16, 2021 at 05:22 PM
    I started new private windows and it says not secure:
    https://www.dropbox.com/s/no2eyteugku8ltr/Screen%20Shot%202021-02-17%20at%209.18.40%20am.png?dl=0
    Jacob Cass
    *Brand Consultant*
    JUST Creative
    jacob@justcreative.com
    justcreative.com
    Sydney, Australia
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    Vick_W
    Answered on February 16, 2021 at 08:54 PM

    Hi Jacob,

    Please try opening the following URL and you should be able to see the secure lock.

    https://www.vitraaesthetics.com/covid/

    1613526873_602c77594eead_

    Thanks

  • Profile Image
    Jacob_Cass
    Answered on February 17, 2021 at 01:22 AM
    Thank you
    Jacob Cass
    *Brand Consultant*
    JUST Creative
    jacob@justcreative.com
    justcreative.com
    Sydney, Australia
    Join our Newsletter
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