Users unable to do multiple submissions

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    rimrockriders
    Asked on February 15, 2021 at 08:21 PM

    I am still having a problem with when a person goes to sign up and uses a form, and it doesn't go through and they try it again, it shows that they can't complete it and get an error. The picture below is the error that they get. I have asked previously and they told me that No Check needs to be marked on the Unique submission and unique question. What I have done wrong.

    1613437634_602b1ac29ac5e_Only one entry.1613438177_602b1ce1a834a_Capture Jot For

    Screenshot
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    BDAVID
    Answered on February 15, 2021 at 10:31 PM

    Thank you for reaching out to us. We apologize for the inconvenience. This appears to be the last form you edited: https://form.jotform.com/202646271366153

    Is that the form in question? I have cleared your forms cache. If the problem persists, please allow us to do submissions in your form in order to test it.

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    rimrockriders
    Answered on February 16, 2021 at 03:41 PM

    I just have a couple people that are struggling with it.


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    BDAVID
    Answered on February 16, 2021 at 04:45 PM

    Please ask them to try clearing their browsers cache or use a different browser.

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    rimrockriders
    Answered on February 16, 2021 at 04:49 PM

    It worked this time, thank you. I will see if I can get the other person through I was having trouble with. Thank you for your help.



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    BDAVID
    Answered on February 16, 2021 at 05:51 PM

    You are welcome. Feel free to contact us anytime.