What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Phone number tool, does not allow me to input more than 7 digit number

    Asked by eaglestfxc on November 11, 2013 at 02:21 PM

    We live in an area that requires 10 digit dialing.  Your phone number tool only allows for 7.  Is there a 10 digit tool?

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    JotForm Support

    Answered by ardy0689 on November 11, 2013 at 02:43 PM

    Hello. Thanks for posting your inquiry here on the forum.

    I just did a test with our phone number tool but could not replicate what you are saying



    I input 123 for area code and 1234567891 and I immediately got notified for the new submission with the same contents on my email. I also did try greater digits but successfully submitted the form.


    If you are still having the same problem, can you please give us the form you are working with, the webpage where you embedded the form and what browser you used when you experience this. We will wait for your reply. Thank you

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    Answered by eaglestfxc on November 11, 2013 at 02:47 PM

    All is good now.  Thanks for looking


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    JotForm Support

    Answered by ardy0689 on November 11, 2013 at 03:03 PM

    You are welcome. It is good to know that it is now working on your end. Feel free to post your future inquiries by creating a new thread