i keep trying to submit my payment and it says unknown error

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    awaco
    Asked on February 15, 2021 at 10:35 PM
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    Patrick_R
    Answered on February 16, 2021 at 12:29 AM

    Hello! I don't see any form under your account. Are you referring to the submission that you made to the form titled "Seminar Registration: Jonah and the Whale’s Tale"?

    If yes, then the submission went through and the email was also sent to you as a confirmation.

    In case you're referring to a different form or a different account; then please pass us the form URL. We'll check and get back to you.

    Thank you!

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    awaco
    Answered on February 16, 2021 at 01:55 AM
    https://form.jotform.com/202977337523158
    ...
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    Rehan_F
    Answered on February 16, 2021 at 03:58 AM

    Greetings,

    Can you please confirm are you trying to submit this form? Are you the owner of the form and just filling out the form?

    If you are the owner then please delete the payment integration and reintegrate.

    This will solve any issues in the integration.

    Should you need further assistance then please let us know.

    Thanks