Shipping Address Missing

  • Profile Image
    AngeliqueBabson
    Asked on November 11, 2013 at 02:38 PM

    Hi,

    THe Shipping Address keep missing from the completed forms I recieved. I know they are being filled out becuase I have been testing the forms myself. When I recieve the emails they are showing blank. Any ideas how I can fix? Its really urgent that this issue be addressed!

     

    Thanks for any help!

    Angie

  • Profile Image
    Welvin
    Answered on November 11, 2013 at 03:26 PM

    Hi Angie,

    I've fixed this. You've made changes to the form, and you forgot to change the email notification as well. Basically, the notification would automatically do the changes to the field tags but once you've modified the default formatting, this function won't work anymore.

    Can you please make a test to see if the issue was resolve?

    Thanks

  • Profile Image
    pinoytech
    Answered on November 12, 2013 at 10:17 AM

    Hi,

    For some reason, your response came out empty. Request you to please post it again using this link: http://www.jotform.com/answers/290054

    Thank you!

  • Profile Image
    AngeliqueBabson
    Answered on November 12, 2013 at 11:28 AM

    This works now! Thanks so much!