Do we get notified when we reach our limits?

  • Profile Image
    Shaina_admin
    Asked on February 16, 2021 at 02:46 AM

    Good day


    We are a non profit organisation and I would like to generate a membership form for our database. I am not entirely sure how many repsonses we will receive , should it exceed 100 forms will we get notification of this so we can upgrade our account? I dont want to subscribe now incase we dont get the feedback we expect?

    Also what is the term you store the information on your programme? Are you able to put information into an excel version from data received?

  • Profile Image
    Vanessa_T
    Answered on February 16, 2021 at 03:48 AM

    A message will be displayed within your My Forms page in case you are about to reach your limits.

    You can also see your usage against your limits by simply hovering your profile pic on the upper right part of the screen.

    Understanding-Your-Account-Usage-and-Limits

    1613465200_602b8670b7557_03099.jpg

    Meanwhile, you can view your submissions by following this guide:

    How-to-View-Form-Submissions

    Then you can export them in excel format:

    How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    As for the term, I'm uncertain what exactly you meant by it, nevertheless, if you are referring to how we handle your data, please see the following page:

    https://www.jotform.com/privacy/

    https://www.jotform.com/security/