Please can you delete any details/accounts/subscriptions you have related to my email address.

  • Profile Image
    Joanne Weston  
    Asked on February 16, 2021 at 02:56 AM

    Hi, I am receiving emails from yourself stating I have set up an account. I also receive daily emails about jotform. I have not signed up, someone must have used my email address fraudulently. Please can you delete any details/accounts/subscriptions you have related to my email address.

    Kind regards,

    Joanne Weston

  • Profile Image
    Vick_W
    Answered on February 16, 2021 at 03:52 AM

    Hi Joanne,

    If you own the email address then please use the link below to change the account password.

    https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    Once you have the password then please login into your account to delete it by following the instructions in the guide below.

    https://www.jotform.com/help/527-how-to-delete-my-account

    Or once you are logged in please send us a message here and we will delete your account.

    Thanks

  • Profile Image
    Gaetan_B
    Answered on February 16, 2021 at 04:48 AM

    Hello,

    I checked it and I confirm that your account is deleted.

    Hope this helps.

    Do not hesitate to reach out if you need further assistance.