What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm is saying my limit has been reached but obviously far from it.

    Asked by LFarmer on November 11, 2013 at 03:16 PM

    I am getting an error message that says my limit has been reached.  I have only received 3 out of 100 submissions this month.  I am trying to reply to a submission, but it will not let me.  Please advise.

    Submissions message submission limit reached
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    JotForm Support

    Answered by ardy0689 on November 11, 2013 at 03:34 PM

    Hello. Thanks for posting your inquiry here on the forum.

    Upon checking your account, I can also see that it is far from your quota. Please ignore this message and I advise that you clear your browser's caches to update what you are seeing and to prevent error messages.

    Please let us know if this issue persists or kindly open up a new thread if you want to inquire about a different one. Thank you