reCaptcha is showing when form is embedded

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    Byrne_Michaela
    Asked on February 16, 2021 at 04:46 AM

    We use Jotform embed code on our layout and we want to show thank you message instead of a form after the form submit. But if we submit the form the page is reloading and recaptcha appears. How we can turn off the captcha submission?

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    1613468600_602b93b88b5a8_

    1613468641_602b93e1703a0_

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    Richie_P
    Answered on February 16, 2021 at 07:01 AM

    Instead of the script code, can you please use the iFrame code in embedding your form to Shopify?

    To get the iFrame code:https://www.jotform.com/help/148-getting-the-form-iframe-code

    Guide in embedding into Shopify:https://www.jotform.com/help/217-adding-a-form-to-shopify-store-frontpage

    Let us know if the issue still remains.

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    Nike_it
    Answered on February 16, 2021 at 07:10 AM

    is also displayed.

    this for a few days.


    What's up?

    notification and response emails are not always sent

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    Richie_P
    Answered on February 16, 2021 at 07:33 AM

    Hi Nike_it,

    I have moved your inquiry to a new support ticket.

    Kindly follow this link https://www.jotform.com/answers/2901217

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    Byrne_Michaela
    Answered on February 22, 2021 at 05:10 AM

    Thank. Captcha is not displayed when submitting a form directly from the USA.

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    ashwin_d
    Answered on February 22, 2021 at 05:24 AM

    Do you mean to say that when the form is submitted by users from other countries, it shows recaptcha field to them? I did test your form by sending a test submission and did not find any issue with that. Please check the screenshot below:

    1613989396_60338614c6309_submitFrm.gif

    I would suggest you to please test your form again and get back to us if the issue persists.

    We will wait for your response.