Account Suspended

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    Shreya Bhattacharya 
    Asked on February 16, 2021 at 04:46 AM

    Hello, last week I was informed that my account had been suspended for violating the terms of agreement. It was also stated in the email that I would be given more information on the situation soon. However, I have received no further communication regarding the same. I am following up on that and would like to request more information on exactly which terms were violated. I would also like to request for a review of the case if possible. Additionally, I would be like to know the steps for recovering the data I had collected via my form.

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    Sam_G
    Answered on February 16, 2021 at 05:30 AM

    Hi Shreya,

    My colleague has answered your concern on ticket https://www.jotform.com/answers/2890864.

    Please refer to that ticket for further concerns.

    Thank you.