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scanner737Asked on February 16, 2021 at 11:04 AM
Hello, I had a user upload a very large file yesterday which disabled forms on my accounts from showing. I quickly cleared out the file so that I'm well below the Jotform limit but I see my forms are still disabled.
Is there some way to get this refreshed on Jotform's end to recognize that I cleared this out? I cleared my caches to make sure it wasn't on my end but they're still disabled.
Thank you.
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Welvin Support Team LeadReplied on February 16, 2021 at 12:55 PM
I've refreshed the counter on our end. Your forms should be up by now.
Thank you.
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scanner737Replied on February 16, 2021 at 3:56 PM
Thanks!