uploading image error: Could not be found

  • olivia bernard
    Asked on February 16, 2021 at 12:04 PM

    When I'm going to upload a picture to an application and I'm making sure its uploaded corrected I click on the link but I keep getting an error saying Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry

  • Alexander_G
    Replied on February 16, 2021 at 2:54 PM

    Hi, Olivia!

    Thanks for reaching out.


    Can you share with us a link to the form with this error?


    Thanks,

    Alex

  • mz.livi08
    Replied on February 16, 2021 at 2:58 PM

    https://www.jotform.com/uploads/dstnatchez2002/210368544199160/4885582917029534284/driver%20license1.jpg

  • Alexander_G
    Replied on February 16, 2021 at 4:25 PM

    Thank you for your response.


    If I understand you correctly - you are getting this error because you are trying to view the uploaded images while you are not logged in to dstnatchez2002 account.

    To fix this please uncheck the below-marked options in dstnatchez2002 account settings,


    Please, login into dstnatchez2002 or ask an account owner to do the following:


    Go to https://www.jotform.com/myaccount/settings -> Uncheck the marked ticks on the provided page.

    1612564147 601dc6b367171 4 Screenshot 10


    Hope it works for you.


    Please, take my apologies if I understood you in a different way.


    Thank you and have a nice evening! ✨

    Alex