Upload Space is almost full

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    Brandy DeBord 
    Asked on February 16, 2021 at 01:37 PM

    I have deleted all submissions, cleared the trash and cleared my cache. Will you reset on your end so that my upload space is available again?

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    BDAVID
    Answered on February 16, 2021 at 05:14 PM

    Good day, thank you for contacting us. There are submissions in the trash folder on both of your forms: https://www.jotform.com/help/377-how-to-delete-form-submission-data

    1613513608_602c4388b5c8f_trashfolder.png

    Please try deleting the trashed entries. Let us know if you have more questions.


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    DeBord
    Answered on February 16, 2021 at 06:11 PM

    Thank you. I did that and it is still showing my upload space almost full.

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    BDAVID
    Answered on February 16, 2021 at 09:21 PM

    Hi, I see that your upload space has cleared already. Let us know if you have more questions.