When trying to download CSV of submissions, getting 404 error.

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    Don 
    Asked on February 16, 2021 at 02:37 PM

    Good afternoon,


    When trying to pull a list of the submissions on this form, I'm hitting a 404 error. I also was hitting a similar error when trying to download documents that were submitted through a different form(https://etsu.jotform.com/tables/203074662006952).

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    KrisLei
    Answered on February 16, 2021 at 06:51 PM

    Hi,

    This might be due to the Privacy settings on your account, which restricts the visibility of personal information on submissions.

    Kindly try to disable the Require login to see submissions on the Settings page of your account:

    uH-7zEHczFf-b7nahTHxxeXzkwyeO0YULyLyBMPU

    Related guide: How-to-unrequire-log-in-to-view-uploaded-files

    Kindly give it a try and let us know if the issue persists. Thank you.