Locked out

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    Tracie Lecomte 
    Asked on February 16, 2021 at 03:21 PM

    Hi there I am not sure why we got locked out? We use this form on our website to let customers submit an online application for us. How can you help me fix this?

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    Answered on February 16, 2021 at 07:05 PM

    This is because you made a form to offer loans, and it was reported a suspicious phishing activity which goes against our terms of use if you do not build the form the correct way. 

    Please provide the following information.

    1. The site URL where your form is displayed.

    2. Your website or proof of affiliation to a legitimate institution.

    3. Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    4. Send these proofs to reviewers@jotform.com with Thread #2902427 in the email subject. 

    We will let you know about the status of your account after a thorough review of your proofs.