Unable to add a new verified Sender Email

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    johnwaldo
    Asked on February 16, 2021 at 05:00 PM

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    Vanessa_T
    Answered on February 16, 2021 at 09:02 PM

    I see you are trying to add a custom Sender Email using the Verified Email Type.

    Based on the message, that email address has already been verified, as such, kindly select the email address directly on the Sender Email's dropdown.

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    If you are not seeing the email within the dropdown, please completely clear your browser cache and try again.

    How-to-clear-web-storage-in-your-browser

    I have also cleared your form cache in hopes that it helps.

    How-to-Clear-Your-Form-Cache