Google Drive and Spreadsheet Integration: Error refreshing the OAuth2 token

  • Profile Image
    marynesnidal
    Asked on November 12, 2013 at 04:46 AM

    Hi together

    today a suscriber phoned me and told, that the jotform-formular is giving this: error message:

    --> Oops! Error refreshing the OAuth2 token, message: '{ "error" : "invalid_grant" }'

    When I open the Details, it appears:

    --> File: /www/v3/builds/240cdb0dbf8c641ad886db8e7b61fbb055fff49c/lib/classes/Google/auth/Google_OAuth2.php Line: 248

    A few days ago, it was all working well. Can you help me, to solve this error?

    Thank you.

    Mary

  • Profile Image
    pinoytech
    Answered on November 12, 2013 at 06:22 AM

    Hi Mary,

    We apologize for the inconvenience that may have caused. Can you please try to re-integrate your form to Google Drive and Spreadsheet Integration if that fixed the issue? If the issue still persists, please update us so we can escalate this issue to our higher ups.

    Thank you!

  • Profile Image
    marynesnidal
    Answered on November 13, 2013 at 08:17 AM

    Hi pinotech,

    I re-integrated the form to Google Drive and the Spreadsheed Integration and now it's working well...:-)

    Thank you very much for your answer!

    Greetings, Mary

  • Profile Image
    jonathan
    Answered on November 13, 2013 at 09:28 AM

    Hi Mary,

    We are glad to know that all is good.

    Don not hesitate to contact us again anytime should you have other question.

    Thanks.