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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Google Drive and Spreadsheet Integration: Error refreshing the OAuth2 token

    Asked by marynesnidal on November 12, 2013 at 04:46 AM

    Hi together

    today a suscriber phoned me and told, that the jotform-formular is giving this: error message:

    --> Oops! Error refreshing the OAuth2 token, message: '{ "error" : "invalid_grant" }'

    When I open the Details, it appears:

    --> File: /www/v3/builds/240cdb0dbf8c641ad886db8e7b61fbb055fff49c/lib/classes/Google/auth/Google_OAuth2.php Line: 248

    A few days ago, it was all working well. Can you help me, to solve this error?

    Thank you.


    Page URL:

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    Answered by pinoytech on November 12, 2013 at 06:22 AM

    Hi Mary,

    We apologize for the inconvenience that may have caused. Can you please try to re-integrate your form to Google Drive and Spreadsheet Integration if that fixed the issue? If the issue still persists, please update us so we can escalate this issue to our higher ups.

    Thank you!

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    Answered by marynesnidal on November 13, 2013 at 08:17 AM

    Hi pinotech,

    I re-integrated the form to Google Drive and the Spreadsheed Integration and now it's working well...:-)

    Thank you very much for your answer!

    Greetings, Mary

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    JotForm Support

    Answered by jonathan on November 13, 2013 at 09:28 AM

    Hi Mary,

    We are glad to know that all is good.

    Don not hesitate to contact us again anytime should you have other question.