PDF: Invoice field continues to 'fall off' form

I have created an invoice for my Dermatology Department. One of the key pieces of information that needs to show on the invoice is the Medical History Number. I have placed it on the PDF invoice and a few days later it is gone again. It is gone now. I have done this 3 times and now it is gone again.

I will also get garbage on the form. I have two invoice side by side and one has the my products just show up randomly

Hi cmdickson, thank you for reaching us.

I have cloned your form and did test submissions on our HIPAA account. I was unable to recreate the issue. The Invoice PDF was successfully saved and updated.

However, I have tried to clear your form cache from our end. Could you kindly try again?

Let us know how it goes.