- CentraldechacarasAsked on November 12, 2013 at 05:40 AM
Well, none of the subscrition is sending email...
- gori-mathewAnswered on November 12, 2013 at 06:24 AM
After checking our email server logs, I can see that email was successfully delivered, could you check your SPAM folder? In order to avoid your form notifications being marked as spam:Current Server: /var/log/jotform/amazonSES.log:[12/Nov/2013:05:53:56 -0500] 32728982958676 AmazonSES Sent email to firstname.lastname@example.org - MessageID:000001424bf24013-493d1751-bcad-4811-8ae8-3c1d1bba5212-000000 - RequestId:ba60d334-4b88-11e3-9aa5-19f48dbac865
Please go through this article to avoid this from reocurring: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues
Do let us know if you need further assistance.