Well, none of the subscrition is sending email...

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    Centraldechacaras
    Asked on November 12, 2013 at 05:40 AM

    Well, none of the subscrition is sending email...

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    gori-mathew
    Answered on November 12, 2013 at 06:24 AM

    Hi, 

    After checking our email server logs, I can see that email was successfully delivered, could you check your SPAM folder?  In order to avoid your  form notifications being marked as spam:

    Current Server: /var/log/jotform/amazonSES.log:[12/Nov/2013:05:53:56 -0500] 32728982958676 AmazonSES Sent email to eventosemgoiania@eventosemgoiania.com.br - MessageID:000001424bf24013-493d1751-bcad-4811-8ae8-3c1d1bba5212-000000 - RequestId:ba60d334-4b88-11e3-9aa5-19f48dbac865

    Please go through this article to avoid this from reocurring: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Do let us know if you need further assistance.

    Regards!