What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You may follow the steps below in creating your autoresponse email:
How to create an Autoresponder Email:
1. Click on "Setup & Embed" tab on the form builder toolbar.
2. Click on "Email Alerts"
3. Click on "Add New Email"
4. Select "Autoresponder Email" and click "Next"
5. Put your Sender Name, Select your Sender Email (we advice to select "firstname.lastname@example.org" as the Sender Email as this helps to ensure that the auto-response is not identified by the recipient's email provider as spam.) Reply-to Email should be your email address. Important: The Recipient Email should be the "Email" field of your form:
6. Click "Next" and then "Finish" buttons to save the autoresponder email. Please be sure to save your form changes.
Reference guide: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder
If you have questions, Let us know.