Integration with our client's payment gateway

  • Profile Image
    Mayumi 
    Asked on February 16, 2021 at 11:59 PM

    Hi,

    We are a sales company mainly selling subscription products. We work on behalf of our clients and get subscription customers. When the sales are made, we want the payment data to be delivered to our client's payment gateway - we do not have our own payment gateway. We have more than 1 client, and all client use different payment gateways. None of them use the major ones such as stripe. We operate both in Australia and Philippines.

    Is it possible to make your form integrated with our client's payment gateway? If its possible, do we have to pay extra to do that? Otherwise, do you integrate with any of the vault system where we can store credit card data and our clients can download the card data?

    Thanks,

  • Profile Image
    Vick_W
    Answered on February 17, 2021 at 03:08 AM

    Hi Mayumi,

    Is it possible to make your form integrated with our client's payment gateway?

    Unfortunately, it is not possible. You can only integrate payment gateways that you see on the link below.

    https://www.jotform.com/integrations/category/payment-processing

    https://www.jotform.com/help/323-mastering-payment-form-integrations-with-jotform

    If it's possible, do we have to pay extra to do that? 

    Unfortunately, we don't do this either. However, you can open a new ticket for the payment integration and we can raise a feature request for it. Please note that for all feature requests we can not give any ETA or any assurity if they will be implemented. If they do then we will let you know in the feature request ticket.

    Otherwise, do you integrate with any of the vault systems where we can store credit card data and our clients can download the card data?

    Due to our PCI compliance, we do not allow collecting credit card realted details. You can use any of the available integration but still, you'll not be able to collect the credit card details.

    Let us know if you have any other questions.

    Thanks

  • Profile Image
    Mayumi 
    Answered on February 17, 2021 at 10:22 PM
    Thank you very much for your quick and clear response.
    *Mayumi Kurashina*
    Administration & Finance
    T +61 424 754 587
    E mayumi@equalitymarketing.com
    W www.equalitymarketing.com
    ...