Form is integrated with PayPal but have received this message: Unpaid Submission: New submission

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    Asked on November 12, 2013 at 10:34 AM

    Someone has been able to submit my form without paying. How is this possible and can it be fixed?



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    Answered on November 12, 2013 at 10:38 AM

    You have enabled 'Pending Payment Email' option, that's why you received this email. This is a feature that notifies you of submissions that weren't paid for.

    Simply turn it off to stop receiving such emails. Right click on your paypal field, choose Properties then select 'No' for this option.