Information about the Monthly Submission Limit

  • slcaj2468
    Asked on February 17, 2021 at 5:45 AM
  • Octavius Executive Operations Specialist
    Replied on February 17, 2021 at 7:09 AM

    Hello,

    Form submissions are on monthly basis and they are renewed on the first day of the month. However, the Total Submission Storage is the total number of submissions you can store on your account itself, this is different from the first one which is a monthly limit. So for example, in the "Free" plan, you are only allowed to have a total submission storage of 500. These 500 are the most recent submissions that you received. If you exceed your limit, the oldest submission data will be deleted, giving way for the new ones to be received.

    For further details, you may check the link below.

    Understanding Your Account Usage and Limits

    If you need further assistance, please let us know.