Google Spreadsheet Integration -- not working!

  • Profile Image
    ParksCollege
    Asked on November 12, 2013 at 11:31 AM

    I am having problems with getting submissions from my form to show in Google Spreadsheets.

    The integration was easy and I authenticated my account without a problem. However, submissions are not going into my spreadsheet.

    My form is http://form.jotform.co/form/33146455509860

    Thanks,

    Patrick

  • Profile Image
    Welvin
    Answered on November 12, 2013 at 12:35 PM

    Hi Patrick,

    Thanks for contacting us about the issue. However, I'm not able to replicate this using a clone version of your form. Can you please check again the spreadsheet if it's now updating? If not, I would suggest to re-integrate the form to Google Spreadsheet. You should first remove the current integration:

    1. Click "Setup & Embed"

    2. Click "Integrations"

    3. Click "Document Sharing" tab

    4. Select Google Spreadsheet

    5. Click "Remove Integration" button

    6. Re-Integrate: Google Spreadsheet Integration.

     

    If the problem still persists, please do let us know here.

    Thanks