Blocked access for too many attempts

  • Fabrizio Cardone
    Asked on February 17, 2021 at 10:56 AM

    Hi,

    Could you please unlock my access as I am unable to access my profile?

    Please advise

  • Kat JotForm Support
    Replied on February 17, 2021 at 1:06 PM

    Hi Fabrizio,

    I have flushed the failed login attempts on your account, and I have verified that your account is in good standing and on active status. Kindly try to log in again; if the issue persists, please try resetting your password.

    For reference: How to reset JotForm account password

    Please do get back to us if you need further assistance. Thank you.